At Hotel City View, Patna, we are committed to providing a safe, comfortable, and hassle-free stay experience for all our guests. The following policies are designed in accordance with standard hospitality practices in India. Guests are requested to read them carefully before booking or check-in.

1. Check-In & Check-Out Policy

  • Standard Check-In Time: 02:00 PM
  • Standard Check-Out Time: 12:00 PM (Noon)

Early check-in or late check-out requests are subject to room availability and may incur additional charges. Guests are advised to inform the hotel in advance for such requests.

2. Mandatory ID Proof (As per Government of India Guidelines)

As per Government regulations, all guests (Indian or foreign nationals) must present a valid photo ID at the time of check-in.

Accepted ID Proofs:

  • Aadhaar Card
  • Passport
  • Driving License
  • Voter ID
  • Any other Government-approved ID

Failure to provide valid ID proof may result in denial of check-in.

3. Guest Eligibility

  • The primary guest must be at least 18 years of age.
  • Guests must be legally eligible to stay in a hotel as per Indian laws.

4. Couple-Friendly Policy

Hotel City View is a couple-friendly hotel.

  • Unmarried couples are allowed.
  • Both guests must present valid government-issued ID proof.
  • The hotel reserves the right to refuse check-in if local laws or circumstances require.

5. Local ID Policy

  • Guests presenting local ID proof (Patna/Bihar) are allowed.
  • However, the hotel reserves the right to deny check-in in case of any suspicious or inappropriate booking.

6. Booking & Confirmation Policy

  • All bookings are subject to availability.
  • Bookings made via phone or WhatsApp are considered confirmed only after explicit confirmation from the hotel.
  • The hotel may request advance payment to secure certain bookings.

7. Visitor Policy

  • Outside visitors are not allowed inside guest rooms.
  • Visitors may be allowed in common areas only, subject to hotel management approval.

8. Smoking & Alcohol Policy

  • Smoking is permitted only in designated areas or as per room allowance.
  • Alcohol consumption is allowed within the premises.

Guests are expected to maintain discipline and avoid disturbance to other guests.

9. Pet Policy

  • Pets are strictly not allowed inside the hotel premises.

10. Child & Extra Bed Policy

  • Children are welcome at the property.
  • Extra beds or mattresses can be provided upon request, subject to availability.
  • Additional charges may apply for extra guests or beds.

11. Property Rules & Guest Conduct

To ensure a pleasant stay for all guests:

  • Guests must maintain proper decorum and behavior.
  • Any damage to hotel property will be chargeable.
  • Loud music, parties, or events are not allowed.
  • Illegal activities are strictly prohibited and may be reported to authorities.

12. Safety & Security

  • The hotel reserves the right to refuse accommodation to any guest deemed inappropriate or suspicious.
  • Guests are responsible for their personal belongings. The hotel is not liable for any loss, theft, or damage.

13. Accessibility

  • The property is currently not wheelchair accessible.
    Guests requiring special assistance are advised to contact the hotel in advance.

14. Power Backup & Services

  • The hotel provides power backup for uninterrupted stay.
  • Basic services such as housekeeping, room service, and assistance are available.

15. Right to Admission

Hotel City View reserves the right of admission in accordance with applicable laws. The management may refuse service to anyone violating hotel policies or behaving inappropriately.

16. Policy Changes

Hotel policies are subject to change without prior notice. Guests are advised to review policies at the time of booking.

📞 Contact Information

For any clarification regarding hotel policies or bookings, please contact:

Hotel City View, Patna
📞 +91 8804321490
💬 WhatsApp: https://wa.me/918804321490

Need assistance with your stay? Contact us on WhatsApp for quick support and booking.